Berlin, 1st December 2021
The coming into force today of the Telecommunications Modernisation Act will alter more than merely consumer legal status.* By way of the implementation of additional identification methods, telecommunications service providers will also have new opportunities to render their services more attractive, both with respect to price and user experience. Alongside video identification, the Berlin-based innovation driver WebID offers a range of additional AI-supported, automated identification methods that fulfil the full range of the new requirements.
With the forthcoming amendment to the Telecommunications Act, the legislator also modernises the procedures for identity verification by telecommunications service providers. In this way, the law confers greater scope for identifying prepaid users. To date, the Video Ident solution pioneered by WebID has been the method of preference. This video identification procedure remains in place and continues to ensure highest security standards; yet, paragraphs 171 and 172 now open up additional avenues for automated procedures.
Progress by Means of AI-driven Procedures
AI-driven methods with biometrics and/or hologram verification, are henceforth an option. These facilitate a new cost architecture of the identification process in the WebID provider’s portfolio, from which telecommunication providers stand to benefit: A combination of Video Ident and automated processes leads to secure customer onboarding at reduced costs and increased usage rates.
In the words of Frank S. Jorga, Co-CEO and founder of WebID: “With this amendment at the level of EU legislation, telecommunications providers in this country will at last be given greater scope for modern automated customer identification. Thus they stand to benefit from the opportunity of offering their customers new and attractive processes. The automated WebID products available for use will, moreover, allow for new cost estimates. Thanks to the new law, the sector is now set to modernise its technologies, increase its cost potential and enhance customer convenience.”