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VideoID

Identification via video call in conformity with Money Laundering Act (GwG)

Frau mit Ausweis am Tablet
Regardless of whether it is a car purchase, a loan agreement, or a mobile phone contract - legally secure identification of the customer is essential for many transactions. In the past, this was inconveniently only possible on site - with the WebID solutions, your customers can now identify themselves very easily online. The process is fast, without media discontinuity, on any Internet-enabled device - and even in compliance with requirements due to the Money Laundering Act (GwG), the Telecommunications Act (TKG) and the eIDAS regulation. All that’s required is a short video call with one of our nice agents!

Your advantages:

  • User-friendly: Your customers can use any Internet-enabled device with a camera.
  • Fast: Identification of your customers worldwide within a few minutes.
  • High conversion rates: Increase your conversion without media disruption.
  • Simple: Optimize your customer onboarding.
  • Compliant with data protection: Our solution meets strict data protection regulations.
  • Safe: Customer data is well protected through two-factor authentication. The data servers are located in Germany.

Often used in:

Loan agreements, stock trading and other Financial Services

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Secure collection and administration of citizen data

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Loan agreements, stock trading and other Financial Services

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Opening or switching accounts and other banking transactions

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Can be combined with these solutions

Legally valid online contract signature

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This is how VideoID works:

Your customers can easily identify themselves online in three steps:
1. Enter data
2. Complete video call with a WebID agent
3. Enter TAN – and they´re done!
To offer this, simply integrate our functionalities into your online applications. The user journey and the training of the agents have been optimized in such a way that your customers are guided quickly and securely through the identification process.

Licensing model

You have your own call center and wish to offer highly secure video identifications? We offer a licensing model to companies wishing to independently perform Video Ident processes according to WebID standards. You hereby receive the licensing rights to use the client software solution for conducting online authentications developed by WebID.

We would be happy to explain in more detail in person!

Do you have any further questions?

Please feel free to contact us anytime!
Contact form
  • Friedrichstraße 88
  • 10117 Berlin
  • info@webid-solutions.de

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